At 1go, every piece of your data is protected with the highest level of security. Find out clearly what we collect, why we collect it, and how we protect it.
1go manages your personal data based on 6 core principles.
All your data is protected with SSL/TLS encryption. During deposits, withdrawals, and login, no third party can access your information.
1go never sells or rents your personal data to any third party. Your information is used solely to improve our services.
Your data is stored in internationally certified, secure data centers. Regular backups and multi-layer firewalls keep your information fully protected.
1go collects only what is strictly necessary. Collecting excessive or irrelevant data goes against our policy. You will always know what information is being collected and why.
You can view, correct, or request deletion of your stored data at any time. Full control over your information is yours.
1go complies with international GDPR privacy standards. Your data is always processed transparently, lawfully, and for clearly defined purposes.
1go (1go.cx) is one of Bangladesh's most trusted online gaming and betting platforms. Your privacy is among our highest priorities. This privacy policy explains what data we collect, how we use it, and how we keep it secure.
This privacy policy applies automatically whenever you use the 1go website (1go.cx), mobile app, or any related services. Continued use of 1go's services constitutes your acceptance of all terms of this policy.
1go collects only the data that is necessary. We gather information from three sources:
| Type of Data | Purpose | Mandatory? |
|---|---|---|
| Name & Email | Account Creation & Communication | Yes |
| Mobile Number | OTP Verification & Security | Yes |
| NID / Passport | KYC Verification & AML Compliance | For Withdrawals |
| Payment Information | Deposits & Withdrawals | Yes |
| Device / IP Information | Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
1go uses the data we collect for the following purposes:
1go may share data in limited circumstances and under strict conditions. Those situations are outlined below:
Necessary data may be shared with payment gateways (bKash, Nagad, Rocket), KYC verification agencies, and game software providers. All such partners are required to comply with 1go's strict privacy standards.
Data may be disclosed in response to a valid court order, government investigation, or law enforcement directive. In all such cases, 1go discloses information strictly within the bounds of its legal obligations.
If money laundering or fraudulent activity is detected, relevant information may be shared with the appropriate financial security authorities.
1go uses cookies on its website and app to make your browsing experience smoother. We use the following types of cookies:
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the site.
1go retains your data for as long as necessary or legally required. General guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymized.
1go applies industry-leading security measures to protect your information:
As a 1go user, you have the following rights over your own data:
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
1go strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect or process data from minors.
Age is verified at the time of registration. If a user is later found to be under 18, their account will be immediately closed and all associated data will be deleted.
The 1go platform may integrate third-party services such as game providers or payment processors. These services operate under their own privacy policies. While we vet these third parties, 1go is not directly responsible for their privacy practices.
We recommend reading the privacy policy of any third-party service before using it.
1go reserves the right to update this privacy policy, in part or in full, at any time. For significant changes, advance notice will be provided via registered email or on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated support team:
Your privacy matters deeply to us. We are committed to managing your data with full transparency and earning your trust every step of the way.
Game and bet with complete confidence under 1go's robust privacy protection.